In this Interactive Brokers review, we are going to show you the biggest complaints and compliments for this online trading broker, alongside all the information and stats that you will need to make your own decision.
In the recent times, Interactive Brokers have grown their image more and more, getting more exposure in every news media outlet.
|Number of users (approximate)||913K||https://investors.interactivebrokers.com||26 Aug 2020|
|Website traffic (estimated)||4.11m||https://www.similarweb.com/website/interactivebrokers.com/||26 Aug 2020|
|# results on web||37.7m||https://www.google.com/||26 Aug 2020|
|Search volume Google||60K||https://searchvolume.io||26 Aug 2020|
|Twitter followers||228K||https://twitter.com/ibkr||26 Aug 2020|
|FB followers||148K||https://www.facebook.com/InteractiveBrokers/||26 Aug 2020|
|How popular on mainstream media?||Medium||Motley Fool, Yahoo Finance, Business Wire, Bloomberg, CNBC, FinanceFeeds||26 Aug 2020|
|26 Aug 2020|
|Notable awards||Best Online Broker, Best for International Traders, 5-Star Rating for Outstanding Value, Online Share Trading – Casual Investor||https://webreprints.djreprints.com/57159.html|
|26 Aug 2020|
The platform has a lot of positive reviews online and those that are negative, are mostly related to the long times of waiting for customer support. In all fairness, this is a common complain seen for every broker.
|# users rated on user platforms||605 on TrustPilot, 0 on SiteJabber||https://www.trustpilot.com/review/interactivebrokers.com|
|26 Aug 2020|
|Percentage of positive reviews out of user reviews||62%||https://www.trustpilot.com/review/interactivebrokers.com||26 Aug 2020|
|Common compliments||Reliable broker, many features, and access to most international markets.||https://www.trustpilot.com/review/interactivebrokers.com||26 Aug 2020|
|Common complaints||Not great for non US residents. Looks outdated.||https://www.trustpilot.com/review/interactivebrokers.com||26 Aug 2020|
|Positive feedback on Twitter?||Great platform with a lot of features.||https://twitter.com/ibkr||26 Aug 2020|
|Negative feedback on Twitter?||Slow responding customer support.||https://twitter.com/ibkr||26 Aug 2020|
|App rating (summary)||An average rating of 3.55 / 5 from 8K reviews||https://play.google.com/store/apps/details?id=atws.app|
|26 Aug 2020|
Interactive Brokers revenue for the quarter ending June 30, 2020 was $539 million, which represents a 30.51% increase year-over-year.
|Revenue Data||539m for Q2 2020||https://www.macrotrends.net/stocks/charts/IBKR/interactive-brokers/revenue|
|CEO and bio||Milan Galik – served as Senior Vice President, Software Development of IBG LLC from October 2003 to October 2014.||https://financefeeds.com/interactive-brokers-board-directors-formalizes-changes-top/|
|Number of employees||1,643||https://en.wikipedia.org/wiki/Interactive_Brokers|
|Notable investors (private companies)||None||https://www.crunchbase.com/organization/interactive-brokers-group|
|New device extra security?||Yes||https://www.interactivebrokers.com/en/software/am3/am/settings/secureloginenroll.htm|
Fees & Offering
Interactive Brokers allows customers to buy fractional shares and also Bitcoin futures. The fees are non-existent for most of the usual trades. Those that inquire a fee, are pretty low.
No the best trading app if we look at the ratings. But the app is updated pretty frequently and that might be a big plus for future development.
|Android app # installs||500K+||https://play.google.com/store/apps/details?id=atws.app|
|Android app # reviews||4K+||https://play.google.com/store/apps/details?id=atws.app|
|iPhone app # reviews||744||https://apps.apple.com/us/app/ibkr-mobile/id454558592|
|Android app rating||3.6 / 5||https://play.google.com/store/apps/details?id=atws.app|
|iPhone app rating||3.5 / 5||https://apps.apple.com/us/app/ibkr-mobile/id454558592|
|Common compliments on app||Quick access, easy to use and lots of functionalities.||https://play.google.com/store/apps/details?id=atws.app|
|Common complaints on app||Login problems and bugs.||https://play.google.com/store/apps/details?id=atws.app|
|Weighted average app rating||3.55 / 5||https://play.google.com/store/apps/details?id=atws.app|
Interactive Brokers has grown a lot in recent time and the pandemic of 2020 seems to be one of their best growth period yet. With so many casual new traders stuck at home and giving investment a try, the company might its customer base grow even further.