Popularity
| Query | Answer | Reference URL | Date |
| Number of users (approximate) | – | – | 12 Jan 2021 |
| Website traffic (estimated) | 6.3m | https://www.similarweb.com/website/questrade.com/ | 12 Jan 2021 |
| # results on web | 375K | https://www.google.com/ | 12 Jan 2021 |
| Search volume Google | 2,400 | https://searchvolume.io | 12 Jan 2021 |
| Twitter followers | 10,900 | https://twitter.com/Questrade | 12 Jan 2021 |
| FB followers | 14.6K | https://www.facebook.com/questrade | 12 Jan 2021 |
| How popular on mainstream media? | High | Wealth Professional, Investopedia, Yahoo Finance, Money Sense, CBC, Morningstar | 12 Jan 2021 |
| Negative media? | None | – | 12 Jan 2021 |
| Notable awards | Best Canada Self-Directed Investor Satisfaction Canada’s Best Managed Companies | https://www.jdpower.com/business/press-releases/2020-canada-self-directed-investor-satisfaction-study https://www2.deloitte.com/ca/en/pages/canadas-best-managed-companies/topics/best-managed.html | 12 Jan 2021 |
User Rating
| Query | Answer | Reference URL | Date |
| # users rated on user platforms | 54 on TrustPilot, 0 on SiteJabber | https://www.trustpilot.com/review/www.questrade.com https://www.sitejabber.com/reviews/questrade.com | 12 Jan 2021 |
| Percentage of positive reviews out of user reviews | 10% | https://www.trustpilot.com/review/www.questrade.com | 12 Jan 2021 |
| Common compliments | Best Canadian discount brokerage | https://www.trustpilot.com/review/www.questrade.com | 12 Jan 2021 |
| Common complaints | Big waiting/loading times. Bad customer service. | https://www.trustpilot.com/review/www.questrade.com | 12 Jan 2021 |
| Positive feedback on Twitter? | Convenient and easy to use interface. | https://twitter.com/Questrade | 12 Jan 2021 |
| Negative feedback on Twitter? | Big queue times for support. | https://twitter.com/Questrade | 12 Jan 2021 |
| App rating (summary) | 1.9 / 5 average rating from ~1,500 reviews | https://play.google.com/store/apps/details?id=com.questrade.my https://apps.apple.com/us/app/questrade-mobile/id1136371835 | 12 Jan 2021 |
Background Information
| Company public/private | Private | https://en.wikipedia.org/wiki/Questrade |
| Revenue Data | $206m | https://www.zoominfo.com/c/questrade-inc/84312607 |
| CEO and bio | Edward Kholodenko | https://en.wikipedia.org/wiki/Questrade |
| Number of employees | 500 | https://en.wikipedia.org/wiki/Questrade |
| Notable investors (private companies) | None | https://www.crunchbase.com/organization/questrade |
Security
| Query | Answer | Reference URL |
| HTTPS Certificate | Yes | https://www.questrade.com |
| 2FA ? | Yes | https://www.issms2fasecure.com/details?name=questrade |
| Device monitoring? | Yes | https://questrade-support.secure.force.com/mylearning/view/h/Account/Account-security-centre/ |
| New device extra security? | Yes | https://questrade-support.secure.force.com/mylearning/view/h/Account/Account-security-centre/ |
Fees & Offering
Trading App
| Query | Answer | Reference URL |
| Android app # installs | 100K+ | https://play.google.com/store/apps/details?id=com.questrade.my |
| Android app # reviews | 1,406 | https://play.google.com/store/apps/details?id=com.questrade.my |
| iPhone app # reviews | 41 | https://apps.apple.com/us/app/questrade-mobile/id1136371835 |
| Android app rating | 2.4 / 5 | https://play.google.com/store/apps/details?id=com.questrade.my |
| iPhone app rating | 1.4 / 5 | https://apps.apple.com/us/app/questrade-mobile/id1136371835 |
| Common compliments on app | Intuitive and responsive interface. | https://play.google.com/store/apps/details?id=com.questrade.my https://apps.apple.com/us/app/questrade-mobile/id1136371835 |
| Common complaints on app | Slow app. | https://play.google.com/store/apps/details?id=com.questrade.my https://apps.apple.com/us/app/questrade-mobile/id1136371835 |
| Weighted average app rating | 1.9 / 5 | https://play.google.com/store/apps/details?id=com.questrade.my https://apps.apple.com/us/app/questrade-mobile/id1136371835 |